FAQ's
Frequently Asked Questions
General:
How long will it take to receive my order?
Orders are processed and shipped within 72 hours. The arrival date depends on the selected method of shipping.
May I cancel my order? What about refunds?
Orders may be canceled within 24 hours of placement UNLESS it has already been shipped. Please email dr.dharas@usafii.com to cancel an order. We do not provide refunds. Defective products may be returned and exchanged.
Additional questions?
Please contact us for more information.
Distributed by:
Usafii Body Oil Inc.
Scottsdale, AZ 85260
Directions & Ingredients
How do I use Usafii Hair Elixir?
Directions: Apply 5-10 pumps liberally to damp or dry hair as a finisher. Thoroughly massage hair from scalp and roots to tips, making sure to cover but not oversaturate the hair. Tie hair back in a loose ponytail or braid and leave in for at least 30 minutes. For best results, leave in overnight. Wash with Usafii shampoo, optionally followed by a Usafii conditioner. Notice healthier, shinier hair with weekly usage. Alternate uses: After styling, use one drop on fingertips to smooth away frizzies and flyaway.
I have never used Usafii before, what do I need to know?
With any new products you use, make sure you do a spot test on your skin before using it on your body. Even though Usafii Body Oils are all natural ingredients, some skins can react differently to different products and ingredients.
Where on my body can I use Usafii?
We recommend using it anywhere below the neck (unless you are using the face mask) to help with inflammation and moisture just like you would with any lotions.
Are Usafii safe for sensitive skin?
YES! Absolutely! Usafii Beauty is especially formulated for sensitive skin (please read more about Usafii Beauty in the “Our Philosophy” section.)
What exactly is in Usafii?
Well let’s start by telling you what’s NOT in any of Usafii Beauty products. There are no parabens, sulphates or phthalates (a.k.a. the potentially harmful chemicals usually found in artificial fragrances) artificial preservatives, or additives in any of Usafii products. We start with pure coconut oil, and then we add a custom blend of all-natural herbs that we source from trusted and certified suppliers.
How is Usafii Beauty tested?
We test all of our products on ourselves and our wonderful group of human volunteers (also, affectionately known as, the Usafii Family). Amongst us, we have multi textured hair, eczema, psoriasis, oily skin, dry skin, mature skin, acne-prone skin…. we cover all the bases. We don’t sell anything until we all love it! And of course, Usafii products are not now, nor will they ever be tested on animals.
However, Usafii products have not been clinically tested. We cannot make any claims about the effects of our products on any particular skin conditions - we can only talk about the success stories we've heard from our customers, friends, and our founder Dr. Dharas.
Did You Know?
Usafii Cinnamon Lip Balm:
The Usafii Cinnamon Lip Balm contains our exclusive complex of exotic extracts to nourish and repair the skin, while cinnamon extract, clinically proven to help plump your lip with a little spice of tingle. The moisturizing vitamin E, infuses lips with intense hydration. Powerful medium chained peptides, combined with , barrier protecting all natural beeswax instantly smooth and plumps fine lines to give lips a visibly smoother, more youthful appearance.
Unlike other lip balms on the market today, Dr. Dharas' Usafii Cinnamon Lip Balm is free of petroleum jelly or castor oil. Instead, it contains a soothing blend of exotic oils and Sunflower Seed Wax to naturally seal in hydration, while gently gliding on the skin. Does not leave a sticky or tacky residue.
Usafii Hair Elixir- nourish the hair & scalp
A nourishing blend of organic oils and botanicals for shiny hair and a healthy scalp. Since it has the health benefits of turmeric/cucurmin it is beneficial for anyone who has multi textured hair or just wants to have healthy shinny hair.
Reduces hair fall and breakage by strengthening hair from within.
Organic coconut oil and turmeric oil naturally fight dry dull hair and nourish your natural beauty.
Can Usafii Beauty prevent my acne, or keep me from getting fine lines and wrinkles?
Let us be perfectly clear here: Usafii makes absolutely no claims, whatsoever, about the possible benefits using our products may impart to your skin and health. Here’s what we know: we use all-natural ingredients, that each have a great profile when it comes to being healthy. We don’t think you should put anything on your skin that you couldn’t eat, if you had to. We choose ingredients that have loads of vitamins and antioxidants and other supposedly good-for-you stuff. But truly, in the end, Usafii is all about feeling great! Your skin will feel great and smell great because of its anit-inflammatory properties it may help inflammatory dermal conditions. And you will feel great knowing that you’re using an all-natural product that doesn’t contain parabens or propyl polyglcol. And if you happen to notice some skin benefits for yourself, that’s just an additional benefit as far as we’re concerned. Of course, you should always check with your doctor or dermatologist if you have specific questions about your skin. And if for some reason you develop an irritation from a Usafii Beauty you should discontinue use immediately.